Get in touch.
We’d love to hear from you. Whether it’s product feedback, a partnership pitch, a press enquiry, or you just want to say hello — drop us a line and a real person will reply.
Email us: hello@mum.com.au
Before you write — a few things mums often ask.
How do you decide which products to review?
We start with what Australian parents are actually searching for. From there we research each category in depth: specifications, the ACCC mandatory standards and AS/NZS requirements that apply, recalls, Australian retailer information and what owners report across retailer reviews. Our editor reviews every guide before and after it is published. Brands don’t pay to be included in our guides. The full method is on our how we work page.
Do you accept paid product placements or sponsored content?
Yes, and it is always labelled. mum. Spotlight is a separate review in which a named mum on our team uses a product at home for a stated period, writes her own notes, takes her own photos and approves the exact version we publish. A brand can pay for her time, never for the verdict, and every Spotlight page states what the brand paid for. Spotlight pages carry a mum. Spotlight badge, not mum. Approved. Outside Spotlight, brands cannot pay to appear in a guide or to earn a badge, and any sponsored content is labelled as such, never presented as an independent guide.
Can I submit my product for review?
Yes. We like hearing from Australian and international brands building thoughtful products for parents. Email hello@mum.com.au with details of your product, who it is for and what makes it different, and say if you are interested in a mum. Spotlight review. We can’t promise coverage, and sending a product does not earn a place in a guide, but we read every pitch and reply to the ones that fit our audience.
Do you make money from affiliate links?
Yes. Some links on mum.com.au are affiliate links, meaning if you buy through them we may earn a small commission at no extra cost to you. This helps fund the site. Affiliate commissions never influence our recommendations or our rankings: we recommend products because they are good, not because they pay us more. Read our affiliate disclosure for the detail.